Business Mobile
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Business Mobile
Mobile plans, devices and fleet support - managed in one place
Keep your people connected without the administrative burden of managing multiple mobile plans, devices and providers. IT&T brings your business mobile services together with one point of contact, one support path and clearer billing.
Take control of your business mobile services
Business Mobile is a managed service that brings an organisation's mobile plans, SIMs, eSIMs, devices, fleet administration, billing visibility and support into one coordinated service environment. Mobile services become harder to manage as teams grow. Plans no longer match how people work, devices and services become difficult to track, and staff changes create more administration for internal teams.
IT&T reviews your current arrangements, recommends a practical structure, coordinates the transition and supports ongoing changes across users, services and devices. The result is less supplier complexity, better visibility and a more consistent experience for employees.
Business mobile services
Business mobile plans
Mobile plans aligned with your workforce, usage requirements and operating needs. We can review existing services, identify unnecessary complexity and recommend a more suitable structure for your team.
SIM and eSIM services
Support for physical SIMs and compatible eSIM services, including activation, replacement, service changes and number porting.
Mobile devices
Procurement and setup support for suitable business mobile devices, whether your organisation uses company-owned devices, approved personal devices or a combination of both.
Mobile fleet management
Ongoing administration across mobile users, plans, numbers and devices, with a consistent support path for additions, changes, cancellations and other service requests.
Usage and billing visibility
Clearer oversight of active services, assigned users, devices, usage and recurring costs to support budgeting, service reviews and informed decisions.
Mobile device management
Where required, IT&T can assess mobile device management options and connect your mobile environment with wider identity, access and data protection controls through Managed IT and Cyber Security.
Mobile fleet management with clearer control
Managing a mobile fleet involves more than choosing plans. Your business needs accurate records, controlled service changes and a reliable process when employees join, change roles or leave.
IT&T helps centralise mobile fleet administration across:
- mobile users, numbers, plans and devices;
- new starter setup and service activation;
- staff changes, replacements and cancellations;
- number porting and service transitions;
- mobile asset and service records;
- usage and billing reviews; and
- day-to-day mobile support requests.
This gives operations, finance and IT teams better oversight while reducing the time spent coordinating separate suppliers.
Why IT&T
Business Mobile is managed as part of your wider technology environment, with clear accountability across service, support and billing.
- More than 30 years supporting Australian businesses with technology and communications.
- Australian-based service and support from a team that understands your broader IT environment.
- Experience supporting multi-site organisations and operationally sensitive sectors, including healthcare, not-for-profit, legal and finance.
- Connected management across Business Mobile, Business Internet, Microsoft Teams Phone, Managed IT and Cyber Security.
One provider for connected business communications
Mobile does not operate in isolation. It supports the same people who rely on business internet, Microsoft 365, phone systems, collaboration tools and IT support every day.
As part of IT&T's Business Communications services, Business Mobile can be managed alongside:
- Business Internet
- Microsoft Teams Phone
- Managed IT
- Cyber Security
Bringing these services together creates clearer accountability and a simpler support experience across your wider technology environment.
One Provider. One Call. One Bill.

Check Mobile Coverage in Your Area
IT&T mobile services use the Telstra Wholesale Mobile Network. View the latest coverage map to check predicted coverage for your location.
Stay connected beyond the phone
Eligible users can extend their mobile service to a compatible cellular Apple Watch with IT&T's Apple Watch + eSIM Companion. The service lets the watch use the mobile user's existing number while keeping eligible device supply, activation, connectivity and support together through IT&T, an Apple Authorised Reseller.
How IT&T delivers Business Mobile
Review your current mobile environment
We assess your users, plans, numbers, devices, usage patterns and support requirements to understand what should be retained, changed or consolidated.
Design the right service structure
We recommend an arrangement based on how your people work, then plan any required service changes, number porting, SIM or eSIM activation and device setup.
Coordinate the transition
IT&T manages the agreed implementation and communicates the information your team needs to move with minimal disruption.
Manage ongoing changes and support
As your workforce and requirements change, we provide one support path for mobile administration, devices, reporting and service requests.
Who Business Mobile is for
IT&T Business Mobile is designed for Australian businesses and organisations that:
- provide mobile plans or devices to employees;
- manage a growing, distributed or frequently changing workforce;
- operate across offices, clinics, venues, sites or remote locations;
- lack clear visibility across mobile users, services and costs;
- need a more consistent process for onboarding and offboarding;
- use company-owned devices, BYOD or a mixed environment; or
- want mobile services managed alongside their broader communications and IT.
We support organisations across healthcare, not-for-profit, legal, finance, manufacturing, clubs and hospitality, and other environments where reliable communication is operationally important.
FAQ
What does a business mobile service include?
A business mobile service can include mobile plans, physical SIMs or eSIMs, number porting, devices, fleet administration, billing visibility and ongoing support. The exact structure depends on your workforce, usage and operational requirements.
Can IT&T review our current mobile plans?
Yes. IT&T can review your existing users, plans, devices and usage requirements to identify services that may be unnecessary, poorly aligned or difficult to manage. We can then recommend a more suitable structure.
Can we keep our existing mobile numbers?
Existing mobile numbers can generally be retained through number porting, subject to eligibility and the information required by the current provider. IT&T can coordinate the process and confirm the requirements before the transition.
Does IT&T support physical SIMs and eSIMs?
Yes. IT&T supports physical SIMs and eSIM services for compatible devices, including activation and service changes based on your business requirements.
How can I check mobile coverage for my business locations?
Use IT&T's Mobile Coverage Map to check predicted Telstra Wholesale Mobile Network coverage for your offices, worksites and other important locations. Coverage is predicted rather than guaranteed and can be affected by building materials, terrain, devices and local conditions.
What is mobile fleet management?
Mobile fleet management is the ongoing administration of an organisation's mobile users, numbers, plans and devices. It can include maintaining records, coordinating service changes, reviewing usage and billing, tracking mobile assets and handling support requests.
Can IT&T help secure business mobile devices?
Yes. IT&T can assess suitable mobile device management options and align mobile access with broader identity, security and data protection controls. The appropriate approach depends on device ownership, the information users access and your organisation's risk requirements.
Can Business Mobile be managed with our other IT&T services?
Yes. Business Mobile can be managed alongside services such as Business Internet, Microsoft Teams Phone, Microsoft 365, Managed IT and Cyber Security. This reduces supplier complexity and provides a clearer support path across connected services.
Simplify your business mobile environment
Bring your plans, users, devices and ongoing support together with one accountable provider. IT&T will review your current environment and recommend a mobile structure aligned with how your business operates.